Outlet Manager

Shangri-La Jeddah

Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.

• 203 stylish rooms and suites plus 17 luxury serviced apartments
• 4 restaurants and lounges, including the legendary Shang Palace
• Convenient for Jeddah’s popular landmarks and Red Sea Mall

Job Summary:

We are currently looking for passionate Outlet Manager for delivering outstanding service and creating a memorable dining experience for the guests in The Waterfront Kitchen. This person will be responsible for ensuring the meal operations in is smooth and all guests are well taken by the team of trained staff.

As an Outlet Manager, we rely on you to:

• Assists in the control of F&B divisional expenses by educating outlets on proper chemical usage, equipment handling, breakage costs and safety issues.
• To provide leadership through good product knowledge, operation awareness and role modelling
• Monitors and controls staff punctuality and attendance.
• Motivates employees: - Provide positive feedback & reinforcement - Practice effective listening - Show concern and help - Recognize staff birthdays / other occasions.
• Determines priorities, set goals & follow up: - Prepares daily / monthly action plan - Grades priorities.
• Prepares staff rosters schedules and submit to supervisor.
• Coaches, counsels, disciplines employees: - Logs specific incidents / offer advice.

What we're looking for

• Great conversational skills for engaging with guests.
• Strong English skills
• Positive Attitude and willingness to learn.
• Minimum of 2 years of experience in a similar capacity

Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.