F&B Manager/ Assistant Director of F&B 餐饮部经理/餐饮部副总监

Shangri-La Yuanqu, Suzhou苏州园区香格里拉

Featuring 303 contemporary guestrooms and suites, Shangri-La Yuanqu, Suzhou, commands a prime location within the integrated GCL Plaza commercial complex at Suzhou Industrial Park. Adjacent to the serene Jinji Lake and within close proximity to Suzhou’s cultural attractions and entertainment, the hotel serves as a peaceful urban retreat.

苏州园区香格里拉位于苏州工业园区协鑫广场综合体内，地理位置优越，共有303间现代风格的客房及套房。酒店邻近风景秀美的金鸡湖景区，又可方便前往苏州市内文化及娱乐去处，是繁华都市中的一处清雅桃源。

We are currently looking for a F&B Manager/ Assistant Director of F&B:

我们正在寻找一位餐饮部经理/餐饮部副总监

As a F&B Manager/ Assistant Director of F&B.we rely on you to:

作为餐饮运营经理，我们希望您承担以下职责：

• Assist the Director of Food & Beverage in ensuring a smooth running, profitable operation in the framework of the Hotel.
• Monitor and ensure smooth operations of the sections appointed (restaurants / banquet / beverage - as applicable) ，especially familiar with the operation and management of All Day Dinning Restaurant.
• Maintain consistency in quality of food / beverage / service /cleanliness of sections appointed.
• Constantly obtain customer feedback during operations to ensure satisfaction.
• Proper and tactful handling of verbal complaints from customers.
• Ensure effective communication within sections appointed and with other divisions.
• Ensure general maintenance of all outlet and follow up on work order forms with engineering department.
• Update the log book for respective section and submit to division head daily.
• Ensure that staff are aware of and applies the procedures concerning hotel fire and life safety / emergency procedures
• Ensures that staff applies the necessary precautions with regards to the SFSMS standards.
• Co-ordinate with the Chef in sections appointed on planning of promotions / menu planning / staff training (as applicable)
• Regular marketing survey to update on new items and technology availability in the market in order to seek improvement of operations.
• To have complete knowledge on the food / beverage / service available in sections appointed.
• Liaise with Stewarding department on quarterly inventory taking / costs / breakage.
• Approves food / beverage / general requisitions / transfer forms in sections appointed and be aware of costs involved.
• Implement appropriate and effective measures to improve control of costs / expenses / labor.

• 协助餐饮总监确保部门平稳运作、赢利。
• 监督并确保指定部门（根据各餐厅/宴会部/酒水的不同情况）的顺利运营，尤其是熟悉全日制餐厅运营和管理。
• 始终如一地保持指定餐厅的食品/酒水/服务/清洁度。
• 在运营中不断地收集客人的反馈意见，以确保令客人喜出望外。
• 正确并且有技巧地处理客人的口头投诉。
• 确保指定部门内部及其与其它大部门之间的有效交流。
• 确保餐饮部的总体维修保养，跟踪工程部的总体维修情况。
• 每日更新各部门的日志，并提交给部门总监。
• 确保员工了解并使用饭店有关消防和生命安全/紧急事件的程序。
• 确保员工对集团食品卫生管理系统标准给予必要的遵守
• 与指定部门的厨师长协作，制定促销/菜单计划/员工培训的方案（根据具体情况）。
• 通过常规市场调查及时更新市新品种和新技术，力求不断完善相关的运营。
• 具备有关指定部门的食品/酒水/服务方面的所有知识。
• 与管事部联系有关季度库存的收货/成本/损坏的情况。
• 批准指定餐厅的食品/酒水/总体申请/调动表，了解相关成本。
• 实施正确而有效的衡量措施，以改进对成本 / 开支/劳动力的控制。

We are looking for someone who has:

候选人应具备以下能力：

• Has good organizational skills
• Enjoys interacting with people
• Mature and has good logic.
• Creative / open-minded.
• Flexible and adaptable to different working locations.
• Aware of local market / competition.
• Good communication skills in English.

• 具有良好的组织能力
• 乐于与人沟通交流
• 成熟及良好的逻辑思维能力
• 富于创造性/思想开放
• 灵活机动，能适应各种不同的工作环境
• 了解当地市场/竞争情况
• 良好的英文沟通能力

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通过申请此职位，您已阅读、理解并同意我们的数据保护政策。（如果超链接无法将您导航到策略，请复制此URL并在web浏览器中查看： ）