IT Supervisor - Hilton Prague

Join Our Team as an IT Supervisor in Hilton Prague!

Are you an enthusiastic individual with a passion for technology and a love for learning about the latest IT trends? Do you excel in organizational and analytical skills, and enjoy communicating with both team members and guests? If so, we have an exciting opportunity for you!

What will I be doing?

The IT Supervisor will be responsible for the day-to-day support of IT systems for business systems, office systems, computer networks throughout the hotel.

As an IT Supervisor, you will support the IT Department in its efforts to ensure the quality and delivery of IT systems for both the hotel and its Guests. These efforts will be fulfilled timely and in accordance with IT operating standards. Specifically, the Cluster IT Supervisor will perform the following tasks to the highest standards:

• Provide day-to-day support for all internal hotel IT systems and users, minimizing any system outages and available to hold IT hotline shifts;
• Record all issues that arise and advise the IT Manager of any issues that need further attention;
• Recommend system improvements to the IT Manager;
• Work closely with other departments to understand their IT needs and provide appropriate solutions.
• Communicate with the hotel operational teams to respond to any Guest-related IT requirements.

What are we looking for?

Cluster IT Supervisors serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• An enthusiastic individual who is passionate about IT and continuously seeks to learn and adapt to new trends
• Strong organizational skills with the ability to manage multiple tasks and priorities
• Great analytical skills to diagnose issues and find effective solutions
• Current technical skills and knowledge of technology
• Previous experience in a similar role, preferably in the hospitality industry (hotel and/or service sector) is an advantage
• Experience with Microsoft systems and hotel applications, such as Opera, Micros are preferred

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all.

Check our website for more information about Hilton Prague : https://hrbuddyhiltonprague.notion.site/hrbuddyhiltonprague/Hello-we-are-glad-that-you-are-here-49a93a6ef1694a6c81d945cc61cae848

If you are ready to take on this exciting challenge and be a part of our journey, we would love to hear from you!