Reservation Intern
Cosa comprende il lavoro
Company Description
Upscale, 5 star hotel in Barcelona, Port Olimpic, being in the city centre, but only a few metres from the beach
A Sofitel Hotel in Barcelona!
With an unbeatable location overlooking the sea and close to the beach, it is ideal for business and leisure travelers.
It has comfortable rooms, two pools and a gym. For meetings, it has fully equipped rooms that can hold up to 800 people.
Our service and commitment is focused on satisfying the needs of all our guests so that they can make the most of their stay in Barcelona.
Barcelona, the city of Gaudí, is one of the most modern cities in the country, and not surprisingly, major technological congresses such as Mobile World are held in this city. Not everything is future, culture and history are essential to understand its people. The Sofitel hotel is located opposite Barceloneta, its most famous beach. A few minutes walk away is the Gothic Quarter, one of the main tourist attractions of Barcelona. It is well connected to the airport and the train station.
Job Description
- Customer care through phone and email demands.
- Manage individual and group (accommodation) reservations.
- Use of reservation programs: Opera (PMS) and Resaweb.
- Follow up of any reservation no matter the shop channel making them all feel “spoiled”.
- Revise all the reservations on the books to check their validity and details.
Qualifications
- Currently enrolled in a Hospitality education.
- Strong social and communication skills.
- Proactive, enthusiastic, and attentive to detail work attitude.
- Excellent knowledge of Spanish and English languages, French is a plus.
- You don't have to be a specialist already, but you are eager to learn.
- Available for at least 6 months, 5 days a week, 40 hours of internship per week.
Additional Information
- Study allowance of 600 euros per month.
- One meal per day.
- A dynamic internship where you will experience the entire Reservation department.
- Working in a hotel chain with a lot of opportunities.
- Excellent opportunities for internal training and schooling during the internship.
- Excellent opportunities for international career development after the internship.
- Dipartimento: Prenotazioni
L'azienda
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,500 hotels, 10,000 restaurants, and lifestyle destinations, in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart, Join us and become a Heartist®.
