Villa Haven
Publiée
Guest Service Manager
À propos du poste
Company Description
At Villa Haven, understated luxury intertwines seamlessly with its pristine surroundings, fostering an ambiance of serenity and tranquility. Designed as a haven for those yearning to reconnect with nature, the resort blurs the boundaries between indoor and outdoor spaces, providing a holistic retreat for guests seeking rejuvenation.
Job Description
The Guest Service Manager will be responsible for overseeing all aspects of the guest service operations at Villa Haven. This includes managing the front office, concierge, and guest relations teams. The Guest Service Manager will ensure that all guest interactions are handled with the highest level of professionalism and hospitality, creating memorable experiences for our guests.
Qualifications
- Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in a guest service management role, preferably within a luxury resort or hotel.
- Proven track record of excellence in guest service operations and guest satisfaction.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Strong organizational and problem-solving abilities.
- Knowledge of financial management and budget control.
- Fluent in English; additional languages are a plus.
- Ability to work in a remote location and adapt to a flexible schedule.
Additional Information
- Département: Relations client
À propos de vous
See Description
- Langue requise: Anglais.
L'entreprise
Escape to an exotic world of breathtaking possibility, where adventure and relaxation are equally within reach. At Villa hotels and resorts – a flowering jewel among Maldives family hotels – every moment is free to shape into your personal version of paradise. Cruise along our stunning sapphire lagoons by jet-ski, canoe, windsurf or catamaran. Explore the spectacular local scenery and unique Maldivian culture with excursions to neighbouring islands. Or, simply let the ocean breeze caress you to sleep as you sway gently in your hammock. From invigorating activities to precious tranquillity, our Maldives fun island resort will captivate the heart with extraordinary experiences and unforgettable memories.
