Constance Halaveli
Publiée
Front Desk Agent
À propos du poste
Job Brief
The Front Desk Agent is responsible to provide fast, efficient and courteous service at all times to guests and according to LHW and LQA standards.
Responsibilities and duties for this position shall include, but not limited to the following areas and activities. At management discretion, direction may be given for tasks outside the scope of work described.
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- At all times offer graceful, personalized and caring service towards all guests as you are an ambassador of the Constance Halaveli service philosophy.
- To embody in all your interactions with guests, passion and enthusiasm for service, focusing all attention on the guests.
- At all times exhibit good posture and an elegant demeanor, and speak in a polite and attentive manner.
- Always address the guests with their name, keeping eye contact and smiling.
- At all times take ownership of guests request and do not refer guests elsewhere.
- At all times adhere to the grooming and etiquette standards of the resort.
- Always display punctuality and good attendance as an act of responsibility towards the guest service and towards your colleagues.
- Always be courteous, considerate, supportive and respectful towards other team members of FO and rest of the resort. Treat others as you would like to be treated.
- Ensure to keep yourself updated with the role of FO in Fire, Tsunami, Emergency plan and First Aid standards, through trainings
- Attend all the trainings that you are assigned to within your department or on a resort level.
CANDIDATE PROFILE:
- Minimum 1 year experience in similar role
- Excellent Inter-personal communication skills
- Excellence written and oral communication skills
- Should be a Team player
- Département: Réception
L'entreprise
If you’re looking to turn your dream of an exclusive, luxury Indian Ocean getaway into a reality then look no further than the beautiful 6* Constance Halaveli Resort.
Floating in the North Ari atoll, Constance Halaveli Maldives is this 5-star hotel where a unique luxury lifestyle can be experienced.
At Constance Halaveli Maldives, each villa suspended on stilts has a sun terrace inviting to dip in the private plunge pool.
In addition the hotel ensures sumptuous cuisine or regenerating moment in its peaceful spa.
Constance Halaveli Maldives is a generous purveyor of pure contentment that guarantees a memorable escape.
