Holiday Inn Express London - Royal Docks
Publiée
Guest Service Manager
À propos du poste
JOIN OUR FAMILY
At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...
A DAY IN THE LIFE OF A (INSERT JOB TITLE HERE) AT (INSERT HOTEL NAME HERE)
What you'll be doing...
Reporting to the Deputy manager, you can expect your working day to include the following:
- Running day to day shift operations in the hotel
- Responsible for the safety and security of guests and team during your shift
- Front facing role dealing directly with our guests
- Meeting and maintaining all hotel standards and guest expectations
- Development of yourself and the team around you
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WHAT WE NEED FROM YOU
We hire mostly on personality & potential but here are a few of our requirements...
To succeed in the role of Guest Service Manager, you will need the following qualities and skills.
- A real people person with pasion for making the guest happy
- Experience in hotel front office roles
- An eye for the detail in every situation
- Problem solving on the go
WHAT WE OFFER
You will have access to a benefits package we believe truly works for our people and enhances our overall culture...
- Discounted hotel room rates for you and your friends & family
- Extra days holiday for your birthday
- Flexible working arrangements
- Pension
To learn more about our full benefits package, to watch our employee benefits video.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We accept and celebrate our team for who they are and welcome people of all races, disabilities, sex, gender identities and reassignment, sexual orientation, ages, pregnancy and maternity, religion or belief and marriage and civil partnerships. We keep our recruitment process simple and consider applicants on their abilities alone to ensure a fair interview process. If at any point throughout our process you require reasonable adjustments, please contact careers@rbhmanagement.com.
#LifeatRBH
- £26000 - £28170 per annum
- Département: Réservations Réception
À propos de vous
- Langue requise: Anglais.
L'entreprise
RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners.
Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK.
Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager.
As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.
