Villa Nautica
Publiée
Order Taker
À propos du poste
Company Description
Villa Nautica celebrates the glitz and glamour of yacht-life and is always ‘en vogue’. Surrounded by sparkling lagoons and idyllic beaches, it is an island like no other: a hive of activity, a place to be seen. Complemented by exceptional scuba diving and other water sports, the resort embraces the seafarer lifestyle with a glamorous twist.
Job Description
- To ensure that all operating standards are well understood in order to achieve the level of service established in the Departmental Operations Manual.
- To answer the phone within 3 rings and follow phone etiquette according to hotel standards.
- To explain, recommend, and offer any food and beverage items based on the meal period.
- To take all food and beverage orders according to the standards set out.
- To repeat the order at all times to ensure accuracy.
- To provide a high standard of quality and follow-up to ensure proper delivery on time as well as speedy service.
- To assist in mise-en-place and perform side duties during down time.
- To have a thorough understanding and knowledge of all food and beverage items on the menu.
- To have knowledge of all the Daily Specials.
- To have a thorough understanding of billing and cashiering procedures.
Qualifications
- Minimum 1 year experience in Room Dining, preferably in a luxury hotel or fine dining setting.
- Exceptional communication and interpersonal skills.
- Possess a strong sense of urgency
- Displays a pleasant and cheerful disposition
- Maintain a high level of integrity
- Demonstrates strong attention to detail and ability to meet deadlines
- Adapts in difficult situations, problem solves and makes decisions when necessary
- Shows eagerness and capacity to learn
- Command of the English language, both verbal and written.
Additional Information
- Département: Restauration service
À propos de vous
See Description
- Langue requise: Anglais.
L'entreprise
Escape to an exotic world of breathtaking possibility, where adventure and relaxation are equally within reach. At Villa hotels and resorts – a flowering jewel among Maldives family hotels – every moment is free to shape into your personal version of paradise. Cruise along our stunning sapphire lagoons by jet-ski, canoe, windsurf or catamaran. Explore the spectacular local scenery and unique Maldivian culture with excursions to neighbouring islands. Or, simply let the ocean breeze caress you to sleep as you sway gently in your hammock. From invigorating activities to precious tranquillity, our Maldives fun island resort will captivate the heart with extraordinary experiences and unforgettable memories.