Assistant Manager - Ming Pavilion

Shangri-La Group - Hong Kong Region

Renowned for its distinctive Asian hospitality, the luxury hotel group operates five Shangri-La properties in Hong Kong, where the company is also headquartered, including KowloonShangri-La, IslandShangri-La, Kerry Hotel Hong Kong, JENHong Kong by Shangri-La, and The Aberdeen Marina Club, offering guests an array of options across the different brands to suit every guest’s needs.

As an employer with industry leading levels of colleague engagement, our people are our priority. Our success is only made possible through the efforts and abilities of over 42,000 colleagues worldwide. In accordance with this belief, the focused investment we make in the learning and development of our colleagues is unparalleled in the global hospitality industry. From welcoming new colleagues to best-in-class leadership development programmes, employee potentials will be identified and nurtured throughout their career with the Group.

We are looking for an Assistant Manager - Ming Pavilion based at Island Shangri-La, Hong Kong!

As an Assistant Manager - Ming Pavilion,we rely on you to:

• Assist Restaurant Manager on management and overall performance in compliance with Hotel Service fundamentals, policies and procedures
• Oversee the day-to-day operations of the restaurant; work closelywith the Restaurant Manager and Chef in sections appointed on planning of promotions, menu planning, budget control and staff training
• Provideexcellent service in line with Hotel service standards and exceed guests’ expectations
• Create new ideas and recommend changes to constantly improve our service standards
• Ensure that all materials, equipment and machinery are properly used and regularly cleaned, in order to prolong usage
• Demonstrate a good working relationship with other departments with a high level of communication and cooperation

We are looking for someone who has:

• Minimum 5 years’ relevant working experience; with 2 years experience in supervisory level at large scale of restaurant operations / Hotel industry
• Service-oriented with outgoing personality
• Innovative and strong sense of market trends
• Presentable with strong leadership skills
• Proactive, customer and business oriented
• Excellent communication and interpersonal skills
• Excellent command of English, Cantonese and Putonghua