Head Butler
À propos du poste
Company Description
Nestled along the Haliç, Rixos Tersane epitomises unmatched guest experiences and service excellence. Dedicated to redefining Istanbul's lifestyle scene, the hotel is an eclectic fusion, creating an urban hotspot and lifestyle hub with panoramic views of the Haliç. Situated in Istanbul's historic Tersane district along the Golden Horn, Rixos Tersane Istanbul seamlessly combines modern luxury with a 600-year-old dockyard's rich heritage.
Job Description
An exceptional opportunity presents itself for Head Butler to be part of the flagship Rixos Tersane İstanbul. It is a newly constructed hotel that will be representative of refined hospitality. Rixos Tersane İstanbul will present 432 bedrooms.
You will be part of a strong pre-opening “Front Office” team who will be showcasing the property.
Responsibilities:
• The Head Butler/Butler Manager oversees all aspects of the butler department. • The main duties and responsibilities of the Head Butler/Butler Manager include ensuring all Butlers under his supervision report to their daily assignments on time and are properly groomed and dressed, ensuring all • Butlers have knowledge of in-suite services, technology and amenities and training Butlers in their performance and work-related activities. • He/She leads and conducts regular inspections of all butler areas including occupied and non-occupied rooms and works with other operating departments, notably front office, to manage VIP guests/customers' requests. • Apply project management techniques Conduct staff performance assessment process Manage Butler services Manage crisis situation Monitor and reward performance in a team to support achievement of results
Qualifications
• University degree
• At least 2 years of experience in the position of Head Butler
• Team Oriented
• Fluent in English
• Strong internal and external communication skills, both verbal and written
• Organizational skills
Salary – Benefit :
Accomodation - Fully furnishhed (https://www.dkyinsaat.com/dkyon-kagithane) for non-Turkish citizens.
Transportation between staff accommodation to hotel.
• Salary information to be provided at job offer stage.
- Département: Relations client
L'entreprise
Rixos Hotels, established in 2000, is one of the world’s fastest growing, luxury hotel chains. Dedicated to offering traditional Turkish hospitality and a unique spa experience in the finest surroundings and luxury ambience, Antalya based group owns and operates premium resorts & villas including city hotels in key regions as diverse as Turkey, Europe, CIS Countries, North Africa and Middle East.
Rixos Hotels portfolio of exceptional properties is sited in prime and historic locations. With more than 6,500 staff serving all its properties, Rixos Hotels have developed an innovative guest experience that blends the best of the new and old. Designed to offer a unique luxury long stay experience, the Rixos villas are beautifully furnished. Tailor-made service with private butler and concierge is the ultimate choice of the world’s most distinguished travelers. At the heart of every Rixos hotel is a revitalizing Wellness and Spa Center with an authentic Turkish Hammam, offering a unique spa treatment, menu and atmosphere.
Known for their hospitality, attentive personalized service and fine cuisine, Rixos Hotels received global recognition and top ratings from distinguished specialist professional bodies such as the American Five Star Diamond Award, Conde Nast, World Travel Awards and Great Hotels of the World.
