Restaurant Host/Hostess

Hotel Brand: InterContinental
Location: United States, Texas, San Antonio

Hotel: San Antonio Riverwalk (SATPN), 111 E. Pecan Street, 78205

Job number: 128543



Explore your journey ahead

• Warmly greet and welcome guests upon arrival, ensuring a smooth and efficient seating process
• Manage reservations and seating arrangements to optimize the dining experience and restaurant flow
• Provide guests with menus and answer any initial questions they may have
• Coordinate with the culinary and service team to ensure timely and accurate service
• Assist with the supervision and training of restaurant staff
• Support the Food and Beverage leadership team in maintaining high standards of service
• Step in to assist with various tasks, such as preparing beverages or supporting the service team during peak times
• Address guest concerns or complaints promptly and professionally, ensuring a positive resolution
• Maintain a clean and organized host station and front-of-house area

What we expect from you 

• Previous experience in a similar role within a high-end restaurant or hospitality environment
• Exceptional guest service skills with a friendly and approachable demeanor
• Strong organizational skills and the ability to multitask in a fast-paced setting
• Excellent communication and interpersonal skills
• A passion for hospitality and a commitment to providing an unparalleled guest experience
• Flexibility to work evenings, weekends, and holidays as needed

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.