Guest Services Officer- Front Office

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleague who  focus on providing efficient service and meaningful experiences.  

 

Guest Service Officers are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience.   Other duties may include processing forms of payment and responding to guest inquires.  You'll be the face of Hyatt as a Front Office colleague.  If you have worked at other Hotels as a front desk associate or you have an interest in hotel frontline jobs, we'd love to hear from you!

 

Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards.  Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.

 

This is not your typical career opportunity.  This is the Hyatt Touch.

 

 

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.
• *Due to strict regulation of Malaysian Immigration and Manpower Department, this position is open for Malaysian Nationals only.