Rooms Control Housekeeping - Full Time

JOIN FOUR SEASONS RESORT HUALĀLAI 

Nestled along the legendary Kona-Kohala Coast of Hawai`i Island, Hualālai is a Hawaiian destination practicing traditions that have been passed down from generations before us. Here, the beauty of its natural resources are showcased, tropical and indigenous plants embrace the walkways. The spirit of hospitality is all around you as our people share the true essence of aloha. 

All of the richness of the Hualālai experience comes from the gracious people who work here. They are our treasured “Ambassadors of Aloha” – the embodiment of Hawaiian hospitality- and our greatest Asset. 

HOUSEKEEPING COORDINATOR/ROOM CONTROL 

The Four Seasons Resort Hualalai is looking for a Housekeeping Coordinator who shares a passion for excellence and who infuses enthusiasm into everything they do. Our Housekeeping Coordinators have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. Work authorization required. 

WHAT YOU’LL DO 

• The ability to utilize the telephones adhering to Four Seasons standards. 
  
  
• The ability to properly use the guest call log book to record and relay all requests and information handled through the desk. 
  
  
• The ability to properly use all forms in the department ensuring they are legible and understandable. 
  
  
• The ability to utilize the computer system as it relates to Housekeeping. 
  
  
• The ability to accurately record all items retrieved by housekeeping staff in the lost and found book and ensure that the item(s) are forwarded to Security in a timely manner. 
  
  
• The ability to report any safety, security or maintenance problems immediately. 
  
  
• The ability to keep the Housekeeping office neat and orderly at all times. 
  
  
• The ability to ensure that keys issued are properly signed in and out for. 
  
  
• The ability to check the Desk Clerk's log daily to ensure proper communication between clerks and between clerks and housekeeping management. 
  
  
• The ability to expedite any guest requests as quickly as possible and notify Housekeeping management if any guest service is hampered. 
  
  
• The ability to make imprinted VIP matches for Floor Supervisors as needed. 
  
  
• And More! 
  
  

WHAT TO BRING 

• Ability to communicate professional and accurately via telephone 
  
  
• Successful candidate must possess legal work authorization in United States 
  
  
• Ability to accurately read and work with computer systems. 
  
  
• Strong Customer Service skills     
  
  
• At least 1 year of administrative experience  
  
  
• Must have a valid drivers license. 
  
  
• Successful candidate must possess legal work authorization in United States 
  
  

JOIN OUR ‘OHANA & ENJOY OUR AMAZING BENEFITS: 

• An on-site Physical Therapist  
  
  
• 24-hour access to Indoor and Outdoor Gym 
  
  
• Holiday, Vacation & Sick pay 
  
  
• Robust Benefit Plan 
  
  
• Company Match 401K Plan 
  
  
• Laundered Employee Uniform 
  
  
• Free employee meals prepared by the Four Seasons Culinary ‘Ohana 
  
  
• Complimentary stays at Four Seasons Worldwide 
  
  
• Training and Development Opportunities 
  
  

• Employee Recognition Programs 
  
  

Learn more about what it is like to work at Four Seasons Resort Hualālai, visit us:  

Facebook: https://www.facebook.com/FourSeasonsResortHualalai  

Instagram: https://www.instagram.com/fshualalai/  

Twitter: https://twitter.com/FSHualalai  

We look forward to receiving your application!  

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf