IHG
Publicada
餐饮服务员 F&B Attendant
Sobre el trabajo
Hotel Brand: InterContinental
Location: China, Shandong, Qingdao
Hotel: Qingdao (DAOHA), No.98 Ao Men Road, 266071
Job number: 121601
您的日常工作
熟知当天订餐情况,注意记录宾客的特别活动(如生日庆祝会),应及时向主管汇报
替宾客存取保管衣物,并询问有无贵重物品,贵重物品提醒宾客自行保管
迎接宾客,引导宾客到预订台位或宾客满意的台位
客满时,负责安排好后到的宾客,使宾客乐于等位
随时注意听取宾客的意见,及时向上级反映
随时注意在接待工作中的各种问题,及时向上级反映和协助处理
掌握和运用礼貌语言,负责接听电话,宾客电话订餐应问清楚基本信息
向客人介绍餐厅各式菜点、各种饮品和特式菜点,吸引宾客来餐厅就餐
我们对您的要求
专科毕业或具有同等学历,经过餐饮服务培训,有一定的日常外语会话能力
有熟练的服务技能技巧和一定的应变能力,能妥善处理服务中出现的一般性问题
掌握餐厅服务规程,了解餐厅各种菜肴的基本特点和简单的烹制方法
工作主动、热情、认真,责任心较强
身体健康,仪表端庄
At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?
As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
- Departamento: Alimentos & Bebidas cocina Restauración-Dirección