Night All-Rounder

Company Description

Join our Night-Owl Team!

Are you a night owl with a knack for multitasking and a love for hospitality? We're looking for a  Night All-Rounder to join our team and make the nighttime magic happen! If you thrive in the quiet of the night and enjoy a mix of front office duties and keeping our public areas spotless, this job is for you!

About Us:

Accor is the world’s largest and fastest-growing hotel group with a network of more than 5,000 properties in over 90 countries. We are far more than a worldwide leader. Globally, we are more than 260,000 hospitality experts placing people at the heart of what we do, and nurturing real passion for service and achievement beyond limits. 

We’re so much more than hotels — we’re creating innovative lifestyle experiences , whether you live, work or play. Blaze your own trail from 40+ hotel brands, restaurants, nightclubs, spas, co-working spaces, and tech start-ups . 

Job Description

What will you be doing?

• Often be the first point of contact for guests and visitors
• Complete a wide variety of hotel tasks, which will ensure that every day is different from answering guest enquiries, ensuring our public areas are clean and completing hotel security walks
• Handle guest luggage; storing and delivering with care
• Provide passionate, knowledgeable and friendly service to external and internal guests at all times
• Ensure guests who are not ALL - Accor Live Limitless members are briefed on features and benefits and signed up to the loyalty program 

Qualifications

Your Skills and experience include:

• Previous customer service experience, preferably in a Hotel environment
• Comfortable to work night shifts and staying alert
• Ability to juggle duties across departments with a keen eye for cleanliness and order
• Strong communication skills and punctual 
• A genuine customer service focus and a strong dedication to always making our guest’s smile during their stay
• Physically capable of performing cleaning tasks and standing for extended periods.

Additional Information

What’s in it for you

• An opportunity to Work Your Way, Learn Your Way and experience Benefits Your Way at Accor
• Career mobility opportunities within our International Hotel Group
• Global perks in hotels and Accor partners
• Fun, supportive, and collaborative working environment

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know. 

Please note, you will require full working rights in New Zealand to be eligible for this position.