Assistant manager - Recreation

Company Description

Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.

Job Description

 

• Oversee the smooth running of the Recreations department on a day to day basis to achieve the highest possible levels of guest satisfaction.
• Create new, unique and interesting recreation activities that draw upon the best cultural, sporting or other offerings of the area in which the hotel is located.  To continually be positioning the sports and leisure offering as a differentiator and a point of competitive advantage for the hotel. Ensure outsourced service provides are of good quality.
• To have a complete knowledge of the products and services offered by the hotel.
• To lead the implementation of all health and safety codes in the sports and leisure activities of the hotel, and in particular to take full and complete care of children.
• Ensure that all activities are performed in a safe environment using proper safety techniques.
• Train and assist in the evaluation of attendants who work with fitness programs.  Supervise instructors and all other associates helping with any activities or functions arranged via the Recreations.
• Use qualified attendants in all areas where relevant qualifications are required, i.e. Fitness leader, Aerobic Instructors, Lifeguard.
• Monitor the success of the activities programs through the number of participants per scheduled event and through guests’ feedback.  Make necessary adjustments to maintain top quality, fun filled and original programs for hotel guests.
• Work closely to promote our Spa offering to ensure that we maximize guest satisfaction and hotel revenue by enabling our guests to experience our spa.
• Develop and maintain a strong working environment with the other departments.
• Ensure appropriate staffing given the activities on offer and the guest mix in the hotel
• Ensure proper accounting procedures are followed when collecting of charging fees for Recreations
• Be prepared to assume other Recreations duties or responsibilities as requested by management.
• Prepare yearly budget for department.
• Drive revenues of the department.

Qualifications

• Bachelor’s degree in recreation, physical education, or related field
• 5+ years experience working in recreation, with at least 2 years in a management role
• Proven leadership and supervisory skills
• Excellent organizational and time-management skills
• Outstanding customer service skills
• Ability to develop and implement creative programs and activities

Additional Information

• Opportunity to join the first Raffles in Bahrain
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities.