Manager, Corporate Communications

Shangri-La Group

Headquartered in Hong Kong SAR, the Shangri-La Group has grown from a single hotel business to a diverse and integrated global portfolio comprising quality real estate and investment properties, wellness and lifestyle facilities. Today, the Group owns, operates and manages 100+ hotels under our family of four brands: Shangri-La, Kerry Hotels, JEN by Shangri-La, and Traders.

We are part of Kuok Group, one of Asia's most dynamic multinational conglomerates and a leader in properties, logistics, agribusiness, maritime and hospitality. From our strong base in Asia, we have expanded into key gateway cities and markets around the world. Our properties sit on some of the world’s most prestigious addresses and exotic destinations. Through the environments we have created, we enable people to come together to live, work, play, eat, and rest well.

We are now looking for Manager, Corporate Communications to join our Group Headquarter office, who will be responsible for upholding the reputation of Shangri-La Group and its brands through comprehensive corporate communications, including crisis communications management, strategic media relations, copywriting, corporate announcements, and budget management.

As our Manager, Corporate Communications, we will rely on you to:

• Implement a full range of communications strategies, including corporate, executive and crisis, mandates with a view to enhance Shangri-La’s reputation and brand
• Engage and align key messages with different internal and external stakeholders
• Create and/ or edit corporate communications materials in English and Traditional Chinese
• Develop and foster strong relationships with the local media community (current affairs, travel, lifestyle, and KOLs) and key regional media to explore interview, public speaking and event collaboration opportunities for Shangri-La Group’s senior executives, and to deliver regular briefings on Shangri-La Group and its brands
• Manage Shangri-La Group’s social media content
• Analyse data and prepare performance reports on communications campaigns
• Prepare and implement group-level communications initiatives and press events
• Provide issue management support to the regional and hotel teams during crisis situations. Mitigate reputational risk by managing social and mainstream media with an anticipatory approach

We are looking for someone who has/ is:

• A minimum of 8years’ relevant experience in corporate communications and public relations in a sizable organisation; agency or media experience and regional experience would be advantageous
• Bachelor’s Degree or above in a relevant discipline
• Excellent written and spoken English and Chinese; a great storyteller with the ability to develop content
• Established media network with proven track record of delivering successful end-to-end communication campaigns and handling crisis communications
• Detailed-minded, strong presentation, project management, problem-solving, and multi-tasking skills
• Effective team player with good interpersonal skills who can collaborate well with a diverse range of stakeholder