Director of Housekeeping
About the job
Job Description
Description of Responsibilities
Rosewood Baha Mar’s Director of Housekeeping will work together with the Resort Manager and is responsible for planning, organizing, developing, and directing the housekeeping department at Rosewood Baha Mar. Responsibilities will include, but are not limited to:
• Ensure all of Rosewood Baha Mar’s service standards and sequences of service are being upheld
• Maintain a close relationship with the Front Office and Engineering Teams
• Coordinate with Human Resources in establishing training methods and procedures for development of housekeeping Associates
• Develop working schedules to meet peak end stock periods and always remain within the labor low requirements
• Prepare annual Housekeeping (FF&E) and Operating Equipment Budget in consultation with Management
• Ensure guest satisfaction and address guest issues in a timely fashion
• Keep control of daily financial reports; update checks books and balances profit and loss at the end of each month
• Control costs, as well as labor costs, improving departmental revenue
• Ensured all public spaces are maintained to Rosewood Baha Mar’s standards of service and design
• Work closely with Resort Manager & Managing Director in order to keep expenses within monthly forecast.
• Work closely with Purchasing Manager to ensure regular purchase and flow of supply and to keep a close supervision of housekeeping storeroom inventories.
• Train and develop housekeeping team to exceed guest expectations
• Maintain all linen closets in good standing.
• Make recommendations to management for modernization of equipment and chemicals.
• Responsible for monitoring payroll for staff and controlling operating expenses
• Manage Capital Expenditure projects directed to housekeeping areas
• Create new initiatives to improve efficiency of operational standards
• Perform other duties as assigned
About Us
Nestled against the famed sands of Cable Beach, Nassau, the Bahamas, Rosewood Baha Mar is island hospitality at its finest. This is a place that wears its British colonial heritage proudly on its sleeve, while melding it with every global amenity imaginable. Mere steps from the sea, the Baha Mar complex is home to a beachfront casino, giving a pleasurable edge to every sun-kissed holiday. A stunning mix of intuitive service, culinary treasures and Bahamian culture, Rosewood Baha Mar offers a range of authentic restaurants and an array of distinctive Bahamian artwork. Minutes away the bustle of downtown Nassau awaits, the Bahamian capital providing a lively contrast to the serenity and tranquility of the resort. Epitomizing relaxed oceanfront living at its best, Rosewood Baha Mar gives every guest a gilded glimpse into the soul of the islands, gracing every holiday not only with crystal waters and pure white sands, but also warmth, joy and opportunity. Truly, this is a destination to be savored, and explored.
Description of Responsibilities
Rosewood Baha Mar’s Director of Housekeeping will work together with the Resort Manager and is responsible for planning, organizing, developing, and directing the housekeeping department at Rosewood Baha Mar. Responsibilities will include, but are not limited to:
• Ensure all of Rosewood Baha Mar’s service standards and sequences of service are being upheld
• Maintain a close relationship with the Front Office and Engineering Teams
• Coordinate with Human Resources in establishing training methods and procedures for development of housekeeping Associates
• Develop working schedules to meet peak end stock periods and always remain within the labor low requirements
• Prepare annual Housekeeping (FF&E) and Operating Equipment Budget in consultation with Management
• Ensure guest satisfaction and address guest issues in a timely fashion
• Keep control of daily financial reports; update checks books and balances profit and loss at the end of each month
• Control costs, as well as labor costs, improving departmental revenue
• Ensured all public spaces are maintained to Rosewood Baha Mar’s standards of service and design
• Work closely with Resort Manager & Managing Director in order to keep expenses within monthly forecast.
• Work closely with Purchasing Manager to ensure regular purchase and flow of supply and to keep a close supervision of housekeeping storeroom inventories.
• Train and develop housekeeping team to exceed guest expectations
• Maintain all linen closets in good standing.
• Make recommendations to management for modernization of equipment and chemicals.
• Responsible for monitoring payroll for staff and controlling operating expenses
• Manage Capital Expenditure projects directed to housekeeping areas
• Create new initiatives to improve efficiency of operational standards
• Perform other duties as assigned
About Us
Nestled against the famed sands of Cable Beach, Nassau, the Bahamas, Rosewood Baha Mar is island hospitality at its finest. This is a place that wears its British colonial heritage proudly on its sleeve, while melding it with every global amenity imaginable. Mere steps from the sea, the Baha Mar complex is home to a beachfront casino, giving a pleasurable edge to every sun-kissed holiday. A stunning mix of intuitive service, culinary treasures and Bahamian culture, Rosewood Baha Mar offers a range of authentic restaurants and an array of distinctive Bahamian artwork. Minutes away the bustle of downtown Nassau awaits, the Bahamian capital providing a lively contrast to the serenity and tranquility of the resort. Epitomizing relaxed oceanfront living at its best, Rosewood Baha Mar gives every guest a gilded glimpse into the soul of the islands, gracing every holiday not only with crystal waters and pure white sands, but also warmth, joy and opportunity. Truly, this is a destination to be savored, and explored.
- Department: Housekeeping
