Marriott Worldwide
Posted
Rooms Controller
About the job
Job Number 24106352
Job Category Rooms & Guest Services Operations
Location The London EDITION, 10 Berners Street, London, England, United Kingdom
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
The London EDITION is looking for its next Rooms Controller!
Would you like a job that gives you…
We are looking for a driven, diligent and friendly Rooms Controller to join the team at The London EDITION hotel.
As a Rooms Controller you will:
Our most successful Rooms Controller is someone who:
EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. Our hotels are stunning microcosms of the world's top cities, featuring the finest in dining, entertainment, nightlife, and service to create an enchanting experience that makes your spirit soar.
If this sounds like the perfect place for you, apply to be our next Rooms Controller today!
EDITION is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act – polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations – breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.
But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.
We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Job Category Rooms & Guest Services Operations
Location The London EDITION, 10 Berners Street, London, England, United Kingdom
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
The London EDITION is looking for its next Rooms Controller!
Would you like a job that gives you…
- Discounted accommodation in over 9,000 hotels all over the world. Yes, 9,000!
- £5 breakfast when staying in most of our European hotels
- Food in shift - Meals on us!
- Discounted food & drink in all our restaurants and bars
- Discounts for your friends and family
- Wellness and mental health programmes
- Flexible scheduling
- 28 Holiday days (including bank holidays)
- World class training and development, including leadership development
- Unlimited career opportunities (internationally and locally)
- Half price cinema tickets
- Specially curated discounts in thousands of shops
- Amazing staff parties
- …and much more
We are looking for a driven, diligent and friendly Rooms Controller to join the team at The London EDITION hotel.
As a Rooms Controller you will:
- Assign room according to guest request and preferences whenever possible
- Organise and coordinate check-in/pre-registration procedures for arriving groups
- Review/Track/Accommodate requests for room/check-out changes when possible; communicate status to appropriate staff
- Review out of order/ out of service rooms daily
- Verify and adjust billing for guests
- Set up/process all guest check-ins/check-outs
- Secure valid payment
Our most successful Rooms Controller is someone who:
- Serves as a departmental role model
- Has great communication skills
- Has a positive go getter attitude
- Has great orginisational skills and can multitask
- Encourages the EDITION culture!
EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. Our hotels are stunning microcosms of the world's top cities, featuring the finest in dining, entertainment, nightlife, and service to create an enchanting experience that makes your spirit soar.
If this sounds like the perfect place for you, apply to be our next Rooms Controller today!
EDITION is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act – polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations – breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.
But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.
We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
- Department: Room Division Management
