Bell Captain - InterContinental Singapore

Hotel Brand: InterContinental
Location: Singapore, Singapore

Hotel: Singapore (SINHB), 80 Middle Road, 188966

Job number: 128200



Your day-to-day

• Adhere to all standards in accordance with the Brand Standards pertaining to welcoming and departing guests, baggage handling, delivery of items and newspapers, etc
• Provide information pertaining to all hotel services, local places of interests, restaurants, doctors, sightseeing tours and any other information likely to be of the interest to guests
• Ensure a “welcoming sense of arrival” and demonstrate a “sincere farewell” while also ensuring the lobby, driveway, and Concierge area’s appearance reflect highly on the hotel and Company
• Trained on systems, security, and service and quality standards in accordance with the Brand Standards
• Maintains a willingness to please attitude and give undivided attention to any approaching guests
• Monitor and direct traffic activity of taxis, hotel limousines, guest vehicles etc to ensure smooth and efficient flow of traffic at the hotel driveway
• Actively develop positive and effective communication between Bell Service and all other operational departments and Ability to work as part of a diverse team with colleagues from different viewpoints, culture and countries

WHAT WE NEED FROM YOU

• Secondary school or equivalent, with 3 years’ experience in guest service or customer service, or an equivalent combination of education and experience.
• Great communication skills. Must speak fluent English and local language with other additional languages preferred
• Computer literate (excel, word, office)
• Carrying or lifting items weighing up to 50 pounds

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.