Holiday Inn Express London - Earls Court
Posted
Night Guest Service Assistant Part time
About the job
JOIN OUR FAMILY
At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...
A DAY IN THE LIFE OF A GUEST SERVICE ASSISTANT AT HOLIDAY INN EXPRESS EARLS COURT
What you'll be doing...
Reporting to the Night Manager, you can expect your working day to include the following.
-Assist in the running of the night shift tasks.
-Breakfast set up to assist the breakfast team.
-Deliver exceptional customer service to all our guests.
-Dealing with the security of the hotel at nights.
WHAT WE NEED FROM YOU
We hire mostly on personality & potential but here are a few of our requirements...
To succeed in the role of Night Guest Service Assistant, you will need the following qualities and skills.
-Possess a can do and positive attitude.
-Show initiative, care and commitment.
-Deliver an exceptional customer service.
WHAT WE OFFER
You will have access to a benefits package we believe truly works for our people and enhances our overall culture...
- Discounted hotel room rates for you and your friends & family
- Extra days holiday for your birthday
- Flexible working arrangements
- Pension
To learn more about our full benefits package, to watch our employee benefits video.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .
#LifeatRBH
- £11.5 - £11.5 per hour
- Department: Reservations Reception
About you
- Language required: English.
The company
RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners.
Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK.
Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager.
As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.
