Guest Relations Intern
About the job
DETAILS
Host: A 5-Star Hotel by Hyatt Hotels & Resorts
Destination: Hong Kong
Department: Front Office
Program: Hospitality & Business Internship
Duration: 6 months
Intake: June - September 2024
GUEST RELATIONS - RESPONSIBILITIES
- Review arrival lists to welcome guests
- Attend to special guests (e.g. VIPs) and answer their inquiries
- Provide information about hotel services, amenities, areas, and venues
- Anticipate guest needs and build rapport with customers
- Address customer complaints
- Record information in the logbook daily
- Ensure compliance with health and quality standards
- Other related duties in the front office department
- Number of positions: 10
- Housing arrangements, Visa sponsorship , Monthly allowance, 2 - 3 on-duty meals per day, Uniform with laundry service, Medical insurance, Arrival support, Recruitment opportunity by the host, An unforgettable educational travel experience, Additional benefits provided by the host!
- Department: Guest Relations Concierge Customer Service Reception
About you
- Mandatory college or university reference letter
- Conversational English
- Well-groomed
- Pleasant personality
- Clean criminal record
- No drug abuse
- Minimum 6 months passport validity
The company
Are you dreaming of a career in Hong Kong's bustling hospitality industry? Fast Track Hong Kong by Hosco, in collaboration with RMC Asia, brings that dream within reach, connecting emerging professionals with exceptional training opportunities in Hong Kong.
This program goes beyond mere overseas training; it’s an exchange adventure designed to help international hospitality talents grow both personally and professionally within the vibrant city of Hong Kong.
Training opportunities are available with prestigious luxury brands in diverse settings. You can choose from sophisticated urban hotels in Central, waterfront resorts in Tsim Sha Tsui, or stylish boutique hotels in Causeway Bay, among other unique locales.
Whether you're a new graduate or a seasoned professional seeking to elevate your expertise, Fast Track Asia provides internships and traineeships tailored to various career stages, with opportunities for continued learning and development.
What Makes Fast Track Hong Kong Unique?
Fast Track Hong Kong combines Hosco’s innovative technology and its globally respected network of hospitality education institutions, companies, and industry connections, with RMC’s vast network and experience in the Asian hospitality sector. This collaboration guarantees a seamless, secure, and transparent process to jumpstart your hospitality career in Hong Kong.
Program Benefits:
PROFESSIONAL DEVELOPMENT: Enhance your skills and advance your career.
LUXURY PROPERTIES: Training at 5-star hotels and top-tier restaurants.
MONTHLY ALLOWANCE: Financial support throughout the program.
POST-PROGRAM EMPLOYMENT: Opportunity to continue working in Asia after the program.
CAREER MOBILITY: Increased job mobility within the hospitality sector.
Additional benefits may vary depending on the host company.
Explore all available opportunities and apply now to start your thrilling journey in Hong Kong!
