Parcourez les Cours Hotellerie Restauration

Understand the role of customer experiences in the luxury industry and what luxury experiences may look like in the future.

How can you bring your resume to the top of the pile? How can you present yourself to prospective employers using the language they already speak inside their organization? This course will give you answers to those questions. You will learn how to convert a boring resume into a dynamic asset statement that conveys your talents in the language that an employer understands.

Learn basic English for everyday situations and improve your listening skills with this online course.

Once you have successfully grasped the foundation of interview success by completing our English@Work: Basic Job Interview Skills course, how you persuade others to believe that you are as good as you say you are is now the challenge. Our instructors have had a 100% success rate in getting interviews and landing a job, and we hope to share that experience with you. • No more generic answers! Hear what senior management specifically looks for in challenging questions. • Stop asking Google! Exchange ideas with a global community of learners. • No more rehearsing in your head! Use the tools on the platform to practise, learn to assess answers and get inspiration from instructor feedback and other participants - Verified learners only.

Prepare for the IELTS Academic tests in this comprehensive, self-paced course covering listening, speaking, reading and writing.

This course will help you create application letters that effectively complement a CV. This course covers the structure and content of Application Letters, advice from our industry professionals and front-line recruiters about what to include in Application Letters, and language input on verbs, parallel structures, and tone and style. The content of this course complements the skills and strategies covered in English@Work: CVs. If you have not completed that course, enroll and enjoy!

En un mundo en constante evolución, la transformación digital se ha convertido en la clave para el éxito empresarial. Las organizaciones están adoptando nuevas tecnologías en sus operaciones para competir en un entorno económico cambiante. ¿Quieres formar parte de esta revolución digital y convertirte en un profesional altamente demandado? El Postgrado Especialista en Competencias Digitales te ofrece una oportunidad única para adquirir las habilidades y conocimientos necesarios para enfrentar los desafíos de la transformación digital. A medida que la pandemia acelera la adopción tecnológica en todas las industrias, las organizaciones buscan profesionales preparados para liderar este cambio.

La certificación de referencia en Marketing Digital. Obtén una visión 360º de todo el Marketing Digital y domina todos los canales, métricas, herramientas y metodologías.

During course lessons and Peer Assessments you will practice and expand the language skills necessary for success in the professional world. Throughout the course, you will have the opportunity to complete assessments relevant to the working world.

This course, the first in the "Interviewing and Resume Writing in English" specialization, guides you to discover the interests, talents and competencies that you can use to find and do work that leverages your strengths, passions and who you are as a person, so you can start doing work that matters to you and to the world. Whether you already have a career and are looking to move forward, whether you’re looking to change careers, whether you’re starting out in the world of work, whether you’re coming back into the world of work after some time away – this course will help you see your path more clearly and will teach you how to communicate your value to an employer in a way that he or she can immediately recognize.

This course will provide learners with a fundamental understanding of the characteristics and marketing strategies related to two key global industries, sports and entertainment. The growth in both industries have been fueled by their ability to innovate via CCCI, i.e. cross-country and cross-industry expansion. There will be a graded quiz that will consists of 10 questions during the first two weeks (together worth 50% of the grade) and a final quiz that contains 20 questions (worth 50% of the grade) in the third week.

This Hotel Receptionist & Opera PMS Hotel Software Training course will teach you the basic office skills necessary to excel as a Hotel Receptionist. Build knowledge at your own pace and study various subjects, such as Microsoft Office, Telephone etiquette, the reservation process and database management. Our learning material is available to students 24/7 anywhere in the world, so it’s extremely convenient. These intensive online courses are open to everyone, as long as you have an interest in the topic! We provide world-class learning led by IAP, so you can be assured that the material is high quality, accurate and up-to-date. *Please note that Opera PMS software is not included with this course What are the requirements? You must be 16 or overYou should have a basic understanding of English and basic IT knowledgeYou will need a computer or tablet with internet connection and Microsoft Office installed on to it (or access to one) What skills will I gain? Produce standard documents and learn how to handle difficult customersGain practical knowledge of communication over the telephoneBecome a master of Microsoft Office and Social Media handlingUnderstand accurate data management and record keepingLearn how to efficiently arrange travel and accommodationLearn best practice for management and customer service What is the target audience? Job hunters & School leaversCollege or University student & graduates How will I be assessed? At the end of the course learners will take an online multiple choice question assessment test. This online multiple choice question test is marked automatically so you will receive an instant grade and know whether you have passed the course.Those who successfully pass this course will be awarded a free e-certificate, and only need to pay £19 for your printed certificate. What Certification am I going to receive? If you pass the exam successfully then you will be awarded a Hotel Receptionist & Opera PMS Hotel Software Training Certificate. What careers can I get with this qualification? With this diploma, you are able to fulfil various roles, such as: Switchboard OperatorFront Desk OperatorFront Desk SupervisorFront Desk ManagerHotel Receptionist [sg_popup id=148266]

The Food & Beverage (F&B) sector is one of the most dynamic, vibrant, and exciting areas of service management. To thrive in this global, competitive landscape, those pursuing a successful career in F&B need to familiarise themselves with the key tenets of F&B management. By undertaking this course, students will learn about the structure and characteristics of the food service industry, explore best practices and common issues in operational management, as well as get a comprehensive introduction to the types of technology used in F&B management. The course concludes by considering current challenges and emerging trends in contemporary F&B management, equipping you with the knowledge required to level-up your professional competence. The participants are expected to watch all the video content under each module, acquaint oneself with additional materials provided, review the video podcast, and then take the quiz. The quiz can be taken 3 times and we recommend that participants watch the videos until they feel they master the topic.

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