Cake Baking and Decorating
International Culinary Studio
Modules included are: Knowledge and techniques to bake a range of cakes Selecting the best ingredients and equipment Baking methods include: Flour Batter, Blending, Creaming, Tea Cake and All in. Ratios and Yields how to increase or decrease your servings size Baking Faults: how to fix them Creating a Healthy Cake Sponges and Fruit Cakes Cake fillings and Icings.
Front Office Management Certificate
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Historical perspective of hotels and any other establishment that require a good front office department
Sources of revenue for hotels
Improving the meeting and function space of hotels
Deciding on your desired profit margin by effectively factoring cost of rooms, foods and opportunities
Different classification of hotels
Target audience for hotel establishments
Effectively differentiating room sales by dividing your accommodations into group rooms and transient rooms
Understanding market segmentation including corporate segments, group market segments, business segments, group market segments and pleasure segments
Different types and designations of hotel rooms
Importance of good architecture in providing excellent hospitality service
Effectively managing a hotel and its front office
How to meet and greet guests and guide them to their excellent room accommodations?
Determining the best mode of payment
Training the front desk clerk
Deciding on the best room rate structure
Working with the property management system
Accurately performing night audits
Providing the best housekeeping services
Measuring the performance of the hotel and the guest service on a regular basis
Diploma in Event Management (Level 4)
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Event Management Course Online.
The contemporary events planning industry is widely regarded as one of the world’s most enjoyable, diverse and comprehensively rewarding. The services of the professionally-qualified events manager have never been in higher demand, as businesses and private clients alike continue to request the planning, implementation and management of increasingly challenging and complex events. From the smallest of corporate meetings to the largest live music events, event planners are required to master a wide variety of intricate disciplines, in order to build both a strong reputation and a lucrative life-long career.
This event management course online, has been designed for those with an existing interest in contemporary events in general, though perhaps no specific prior qualifications or experience. Candidates are gradually and comprehensively introduced to the most important elements in the event planning process, along with what exactly it is the events manager does and how to build a successful career. Nine intensive modules of Online event management Course, begin with an outline of events from a modern perspective, before introducing a variety of different event-types, the most critical event planning steps, human resource management, event marketing, contingency planning and ultimately how to go into business as an event planner.
Successful candidates will have the opportunity to explore and pursue countless career options with established event planning brands, or to build and manage their own private events management business.
Insights from Food Experience Design
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Transforming the food system requires more than just passion and intent. You need to move quickly from idea to plan to action—with rigor, empathy, and effectiveness. By embracing a process that calls on collaboration, negotiation, and inquiry with diverse stakeholders, you will learn to act deliberately and listen empathetically as you explore the concept of food experience design. Engaging the hallmarks of design thinking, this short-form course will help you apply these tools to your food business. You will explore innovation as a team sport, develop customer empathy, frame your challenge, build creativity and refine your ideas, and craft your pitch. Participants will learn from an expert in the field, work through a series of targeted activities, and have the opportunity to learn from and share ideas with one another, with the support of a course navigator with expertise in mentoring start-ups at all levels of engagement. Click on "Watch Video" below to hear more about the course from lead faculty, Kyleigh Wawak.
The Building Blocks of Brand Development
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In today’s competitive marketplace, a clearly defined brand is critical to your ability to attract and retain the consumers, customers, and guests you need to succeed. This short-form course will help to set a foundation for purposeful growth. You will develop a thoughtful brand approach—exploring what branding is and what it isn’t. You will identify the DNA / soul of your brand while you explore how best to test and live it. You will gain an understanding of how to harness consumer insights—and you will activate your brand in order to deliver its promise. Participants will learn from an expert in the field and will work through a series of targeted activities. You'll have the opportunity to learn from and share ideas with one another, with support from a course navigator whose expertise is in mentoring start-ups at all levels of engagement. Click on "Watch Video" below to hear more about the course from lead faculty, Steven Goldstein.